Privacy Policy

A legal disclaimer

Effective Date: 11/30/2023

Introduction

At Moore Psychiatric Care we are committed to protecting your privacy and the confidentiality of your personal health information. This Privacy Policy explains how we collect, use, store, and protect your personal information, particularly in relation to the psychiatric care services we provide as psychiatric nurse practitioners (NPs).

By using our services, you agree to the terms of this Privacy Policy. If you have any questions or concerns about this policy, please contact us at info@moorepsychcare.com.

Information We Collect

We collect personal information that is necessary for the provision of healthcare services. The types of personal information we may collect include:

Personal Identification Information: Name, address, phone number, email address, and date of birth.
Health Information: Medical history, diagnoses, treatment plans, prescription information, and other health-related data necessary for the provision of psychiatric care.
Billing and Insurance Information: Insurance provider details, policy number, and billing address.
Other Information: Any other information you voluntarily provide to us during consultations, forms, or via communication.

How We Use Your Information

We use your personal information for the following purposes:

To provide psychiatric evaluation, treatment, and care.
To communicate with you about your treatment and appointment scheduling.
To submit insurance claims and process billing.
To maintain accurate medical records.
To comply with legal requirements, including healthcare regulations such as HIPAA.
To ensure the quality and safety of care through administrative and operational purposes (e.g., quality assurance, training).

How We Protect Your Information

We take the security of your personal health information very seriously. We employ physical, administrative, and technical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. These safeguards include:

Secure storage of medical records in compliance with HIPAA standards.
Encryption of electronic communications and data.
Limiting access to personal information to authorized personnel only.

Sharing Your Information

We will not share your personal health information without your consent, except in the following circumstances:

With healthcare providers involved in your care (e.g., physicians, therapists, specialists).
To comply with legal obligations such as subpoenas, court orders, or regulatory investigations.
To health insurance companies for billing and reimbursement purposes, as necessary.
With authorized third-party vendors who assist us with operational functions (e.g., billing services, appointment scheduling platforms) and who are contractually obligated to safeguard your information.
In emergencies, when disclosure of information is required to prevent serious harm to you or others.

Your Rights Regarding Your Information

You have the following rights regarding your personal information:

Right to Access: You may request a copy of your medical records or other personal information we have on file.
Right to Correct: If you believe any of your information is inaccurate, you may request corrections.
Right to Confidentiality: You may request that we restrict certain uses or disclosures of your information, although this may limit our ability to provide you with certain services.
Right to Withdraw Consent: If we have obtained your consent to use your information for specific purposes (such as for marketing), you may withdraw that consent at any time.
Right to File a Complaint: If you believe that your privacy rights have been violated, you have the right to file a complaint with our office or with the Department of Health and Human Services (HHS).

Retention of Your Information

We will retain your personal health information for as long as necessary to provide you with care, to comply with legal or regulatory requirements, and to protect ourselves against legal claims. After this period, your information will be securely disposed of or de-identified, in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or regulations. When we make changes, we will update the "Effective Date" at the top of the policy. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Moore Psychiatric Care, LLC

908-880-2934

info@moorepsychcare.com