At Moore Psychiatric Care LLC, we are committed to providing accessible online information and services to individuals with disabilities. We are continually working to enhance the accessibility and usability of our website, and in doing so, adhere to many of the available standards and guidelines.
ACCESSIBILITY STATEMENT
This statement reflects Moore Psychiatric Care LLC's commitment to making our website accessible to everyone.
Moore Psychiatric Care, LLC is committed to providing accessible and equitable telehealth services to all patients. As part of our dedication to ensuring all individuals can receive high-quality psychiatric care, we have taken steps to ensure our telehealth services are inclusive, user-friendly, and meet the needs of diverse patients, including those with disabilities or language barriers.
Our telehealth services are designed to be accessible to a wide range of patients, including those with limited technological access or experience. We offer multiple methods for connecting to our services, and we strive to ensure the following:
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Technology Requirements: Our telehealth platform is compatible with standard devices, including smartphones, tablets, and computers. A stable internet connection, microphone, and camera are recommended for the best experience.
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User-Friendly Platforms: We use secure, HIPAA-compliant video conferencing software that is designed to be easy to use. Instructions are provided before your appointment to ensure you are comfortable with the technology. If you experience difficulties connecting to the platform, our support team is available to assist you.
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Support for Patients with Disabilities; We strive to ensure that all patients, regardless of their physical, sensory, or cognitive abilities, can access our telehealth services. If you have a disability, we will make reasonable accommodations to help you participate fully in your psychiatric care.
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Alternative Formats: If you need assistance with reading or understanding information related to your appointment (such as documents, instructions, or consent forms), we can provide these materials in alternative formats (e.g., large print).
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Language Accessibility: We are committed to providing services to patients who speak languages other than English. We offer language Support.
Translation Services: If you require translation or an interpreter, please notify us in advance, and we will arrange a qualified interpreter to assist during your appointment.
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Privacy and Security
Our telehealth services are compliant with HIPAA and other privacy laws. We take the security of your personal health information very seriously and use encryption and secure platforms to ensure your data is protected during telehealth sessions. If you have concerns about the security or privacy of telehealth, please feel free to discuss these before or during your appointment.
Technical Support: If you experience any technical difficulties before or during your session, our team is available to provide support. You can reach us via: Phone: [908-880-2934] Email: [Info@moorepsychcare.com].
Feedback and Improvement: We value your feedback and strive to continuously improve our telehealth services. If you have suggestions on how we can make our telehealth services more accessible or if you have faced any barriers in accessing our care, please contact us.
You can reach us at:
Phone: [908-880-2934] Email:[Info@moorepsychcare.com].
Emergency Situations: Telehealth services are designed for outpatient psychiatric care. In case of an emergency, we recommend that you call 911 or go to the nearest emergency room. Telehealth should not be used for emergency mental health crises, and our practitioners will refer you to appropriate emergency resources if necessary. Contact Us for Accessibility Requests If you need any special accommodations to use our telehealth services or have any accessibility questions, please contact us in advance at: Phone: [908-880-2934] Email: [Info@moorepsychcare.com]. We will do our best to meet your needs and ensure you can fully access your psychiatric care.